Terms & Conditions

Latest update: 12 July 2026

Beck Academy of Dramatic Art Limited (company limited by guarantee, registered in England and Wales)

(Hereinafter referred to as “the Company”, “We,” “Us”, “Our”, “Academy”)

Unit 304, 451 Wick Lane, London E3 2TB

www.beckdrama.com

(Hereinafter referred to as “the Website”)

TERMS AND CONDITIONS

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before accessing, browsing, ordering a Product or Service, or using the Website and/or the Company’s logos, patents and trademarks. Your access to and use of the Website and our Products and Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all Visitors, Users and others who access or use the Website, participate in any way in our Products and/or Services, or any other ancillary and/or connected trademarks. By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Website or participate in our Products or Services. By purchasing Services and/or Products from the Company, you acknowledge and agree to be bound by the following terms and conditions, which together with Beck Academy of Dramatic Art’s Terms of Use, Cancellations Policy, Customer Code of Conduct Policy, House Rules, Privacy Policy, Cookies Policy, Recording, Confidentiality & AI Use Policy and, for students, Student Behaviour Policy, govern Beck Academy of Dramatic Art’s relationship with you in relation to our Website and our trade.

1. Definitions

The definitions and rules of interpretation in this clause apply in this Agreement.

“Business” means the continual marketing of all relevant goods and services.

“Business Day” any day (other than Saturday and Sunday) when the banks are generally considered open for business.

“Cancellation Policy” means the provisions of Clause 11.

“Cancellation Period” means the period stipulated and stated in Clause 11.1 and 11.2.

“Cancellation Charges” means incidental costs and charges incurred by us as a result of a cancellation.

“Payment Plan or Instalment Payment(s)” means any agreed payment plan entered into between you and us, in terms of which the cost of a Product or Service is paid by you other than as a single upfront payment.

“Communication” means communication by means of electronic transmission, including by telephone, any type of messaging service, internet connected or wireless computer access, e-mail or any similar technology or device.

“Confidential Information” all Information, including all specifications, designs and drawings provided by the Company.

“Corporate Client” means a business, school, university or other organisation that books a Business Workshop or Corporate Coaching engagement for its employees, students or members, on the terms of our separate Corporate Workshops & Coaching Terms.

“Deliverable” a tangible or intangible object produced as a result of the project that is intended to be delivered to a Customer (either internal or external). A deliverable could be a report or a document relating to the Services and Products.

“Industry Standard Practice” the Standard Business Practices within the specific Industry and within the United Kingdom.

“Products” means all courses, classes, private lessons, coaching sessions, workshops, courses and masterclasses sold, advertised, distributed and/or delivered by the Company to the customer.

“Order”, “Ordering” means the process of purchasing a product of the Company.

“Services” means all services provided, sold and extended by Beck Academy of Dramatic Art to Customers, including but not limited to 1-1 Acting Coaching, Personal Development Coaching, School & University Workshops, Business Workshops, Corporate Coaching, and the service of providing an online order process via our Website.

“Customer(s)”, “User(s)”, “You”, “Your”, “They”, “Their” means any entity, including, but not limited to a business or natural person whom visits the website or purchases products and service sold by the Company.

2. Overview

2.1 The Company provides Users with education courses and classes within the Performance Arts sector, as developed by the Company, which are pursuant to these Terms.

2.2 All Content and Materials contained within this Website are for general purposes only.

3. Use of the Website

The use of this Website is subject to the following terms:

3.1 All content is for general use only.

3.2 All content is subject to change without notice.

3.3 The Website may use cookies to monitor browsing preferences. For further detail see our dedicated Privacy Policy and Cookies Policy.

3.4 Neither we nor any Third Party provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered in or on the Website for any particular purpose.

3.5 You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.6 Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable.

3.7 It shall be your own responsibility to ensure that any Products, Services or information available through this Website meet your specific requirements.

3.8 This Website contains material which may be either owned by or licensed to us. This material includes, but is not limited to, the Services, Products design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.

3.9 All trademarks reproduced in this Website which are not the property of, or licensed to, the operator are acknowledged on the Website.

3.10 Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

3.11 From time to time this Website may also include links to other websites, including from the community, who are not directly connected to the running of the Website. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

3.12 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website, Service, Products or communicate with or any contact on the Website through which the Products and Services are provided, without express written permission by the Company.

4. User Obligations

The Website is contingent upon the User agreeing to the following:

4.1 That you represent that you are at least the age of majority in your country, state or province of residence to visit the Website.

4.2 Booking a Product or Service for a person under 18 is dealt with under Clause 6.5 of these Terms (Eligibility and Age Requirements), not under this clause, which concerns general use of the Website only.

4.3 You understand that your content may be transferred unencrypted and involve: (a) a transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

4.4 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website, the Products or Service, or contact any other legal entity on the Website, without express written permission by the Company.

4.5 You may not use our Services or Products for any illegal or unauthorised purpose nor may you, in the use of our services, violate any laws in your jurisdiction, including but not limited to copyright laws.

4.6 The User shall: (a) provide the Company with all necessary and required access to, and use of, all information, data and documentation reasonably required by the Company for the performance of its obligations under these Terms, upon being requested to do so; (b) ensure that such information, data and documentation is complete and accurate in all material respects; and (c) update or notify the Company of any changes to the information, data and documentation it provides to the Company where relevant.

4.7 Where the Company is required to comply with any third-party website owner’s platform selling policy or similar rules or regulations, the User agrees that it shall provide the Company with all reasonable assistance in ensuring that it is able to comply with the same.

4.8 The User shall promptly notify the Company in writing if they reasonably believe that the Products or Services do not comply with the specification set out on the Website.

5. Products and Services

The Company provides the following Products, including but not limited to:

• Classes;

• Workshops;

• Short Courses;

• Individual Study Modules;

• Two-Year Courses.

The Company provides the following Services, including but not limited to:

• Core Training;

• Part Time Acting Courses;

• Flexible Actor Training Option;

• Classes, Short Courses, Coaching & Workshops;

• Drop-in Classes;

• Foundations in Acting Course;

• Screen Acting Course;

• Audition Technique Workshop;

• Scene Study Courses;

• School Workshops;

• University Workshops;

• One-on-One Coaching, including Personal Development Coaching;

• Voice Training Modules;

• Movement Training Modules;

• Scene Study Training Modules;

• Screen Acting Training Modules;

• Business Workshops, delivered to a Corporate Client’s staff (from September 2026);

• Corporate Coaching, 1-1 personal development or communication coaching delivered to a Corporate Client’s employees (from September 2026).

5.1 Acceptance of any Service shall be deemed to have taken place upon purchase.

5.2 Each Product and Service offered by the Company may be accompanied by individual teaching terms.

5.3 Our Products and Services are sold online via our Website. Business Workshops and Corporate Coaching are sold by quotation and are additionally governed by our Corporate Workshops & Coaching Terms, which take precedence over these Terms for that engagement in the event of any conflict.

6. Restriction on Products and Services

6.1 We reserve the right to refuse Products and Services to anyone, for any reason at any time.

6.2 We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by: drama teachers; trainers; instructors; acting coaches; personal development teachers; life coaches; or Meisner Technique teachers/coaches/instructors/trainers.

6.3 If you study, teach or fall within the above list in any relevant or reasonable capacity, at another school or with any other teacher, you must immediately contact us prior to booking any Product or Service.

6.4 Restrictions do not apply if you have been invited by us to participate in our Services.

6.5 Eligibility and Age Requirements

6.5.1 Open enrolment onto our drop-in classes, short courses, and part-time/long-form courses is only available to persons aged 18 or over.

6.5.2 1-1 Acting Coaching or Personal Development Coaching for a person under 18 may only be booked by, and contracted with, that person’s parent or legal guardian, who becomes the Customer and is responsible for all fees. We require written parental/guardian consent, an emergency contact, and confirmation that the parent or guardian (or another responsible adult they nominate) will be contactable throughout the session, before the first session takes place.

6.5.3 School, university and other group workshops for under-18s (“Schools Workshops”) are contracted with, and invoiced to, the host school, university, or organisation — not with individual pupils or their parents. The host organisation remains responsible for the supervision, welfare, behavioural management, and safeguarding of its own pupils/students throughout the Schools Workshop, whether delivered on its premises or at a venue we hire for the purpose. We do not provide a chaperoning service, act in loco parentis, or take responsibility for pupils outside the direct delivery of the workshop content.

6.5.4 We reserve the right to request proof of age or parental/guardian consent at any time and to refuse or cancel a booking where this cannot be provided.

7. Attendance

7.1 If you are late, or reasonably believe you will be late attending a Service or Product, you have a duty to notify the relevant teacher/employee immediately by text message.

7.2 We reserve the right to refuse you entry as this may disrupt the class.

7.3 You will not be refunded if you are refused entry into a class due to tardiness.

8. Order Process

8.1 Users can book our Products and Services online using the forms on our Website.

8.2 It is your responsibility to book the appropriate timeframe.

8.3 We may also provide Users with an invoice for payment of Services or Products either sold on our Website or not sold on our Website.

8.4 When placing an order on our Website you agree to immediately pay all monies in the transaction regardless of whether you attend classes or not.

8.5 You will only be able to participate in our Services and/or Products upon successful completion of all payment processes and all monies owed to us being satisfied.

8.6 We reserve the right to refuse any order you place with us, in which case you may be refunded.

8.7 We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

8.8 In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

9. Payment

9.1 All prices of Products and Services are available on our Website or available by contacting us.

9.2 Prices displayed on our Website are in British Pound Sterling (GBP).

9.3 The User shall pay via the checkout method provided by the Website. Upon checkout, the User shall pay to the Company the Charges immediately.

9.4 All Charges are inclusive of VAT, or as indicated by the Company.

9.5 We accept the following methods of payment for our Products and Services, unless otherwise stipulated in these Terms: direct deposit; PayPal; and credit card (Visa, Mastercard, American Express).

9.6 We reserve the right to pass onto the Customer any fees charged for the use of a credit card by the payment gateway company or any relevant company in this capacity.

9.7 For our Two-Year Part Time Course, the courses are paid in full regardless of completion or attendance, upon invoicing, and the Customer can select either: annual payment prior to commencement of the Course; or a term-based payment instalment plan, which we will provide specific detail upon ordering.

9.8 Payment is considered complete when all funds have been paid, received and cleared, as deemed by the Company.

9.9 Failure to pay any outstanding amounts in relation to booked Products and/or Services will result in us undertaking any debt collection action against the Customer that is open to us to take, at the discretion of the Company. The Customer agrees to pay for any and all costs associated with and howsoever arising from debt collection action against the Customer, which includes, but is not limited to, legal costs and costs for submitting an unpaid account to a debt collecting agency.

9.10 Upon an order for a Product or Service being placed, the User is not entitled to a refund, unless otherwise stipulated in these Terms (see our Cancellations Policy) or there has been an error.

9.11 We reserve the right to change prices without prior notice to the Customer, save that a price change will never apply to an order you have already placed and paid for.

9.12 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same Customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Where we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

10. Instalment Payment

10.1 To facilitate easy learning and access to our educational services, we allow Users to pay for some of our Products or Services in instalments. The qualifying Product or Service’s Payment Plan details are provided on the Product or Service page. Where you intend to or have entered into an Instalment Payment arrangement with us, a deposit payment must be paid by you before the commencement of the Service or provision of the Product. You agree that you are under an obligation to pay all fees in the instalment payment plan, time being of the essence in respect of this Clause 10.

10.2 You agree that only a Product or Service whose page expressly provides for Instalment Payments qualifies for Instalment Payment.

10.3 You also agree that despite a Product or Service page allowing instalment payment, we reserve the right to reject your Instalment Payment request at any time. We are not obligated to provide our Products or Services to you on a Payment Plan basis.

10.4 You agree to pay the instalments promptly and on the dates specified in the payment plan, irrespective of your attendance or engagement with the course materials or the speed at which you are studying. If you are issued with a new card, or you change your means of payment, you agree to notify us as soon as possible so that we can update our records.

10.5 If you have arranged to enter into an Instalment Payment arrangement with us and you have defaulted on your Payment Plan, the following provisions will apply: (a) if you are paying by instalments and your card is declined or you miss a payment for any other reason, we will notify you by e-mail, and if you do not remedy the default within fourteen (14) days, all outstanding fees due to us by you (up to and including the date of default) together with default interest will become due and payable by you on demand; and (b) if the default is not remedied by you within fourteen (14) days, your access to our Products or Services will be removed, in addition to which we will be entitled to take the debt-recovery actions described in Clause 9.9 of these Terms.

11. Cancellation & Refund Policy

This Clause 11 is a summary; our dedicated Cancellations Policy sets out the full and current cancellation terms and governs in the event of any conflict with this Clause.

11.1 You have the right to cancel your order for a Product within fourteen (14) days from the day after you make the order. However, if the date of performance (i.e. the start of the course) is less than 14 days from the day of order, the cancellation timeline in Clause 11.2 becomes applicable.

11.2 For orders made less than 14 days before the date of performance, we allow cancellation in the following manner: (a) Drop-in Classes — we will only cancel and refund you if you notify us before 48 hours of the class start time; (b) Workshops — we will only cancel and refund you if you notify us before seven days of the workshop start date; (c) Short Courses — we will only cancel and refund you if you notify us before seven days of the Short Course start date; (d) One-on-One Sessions — we will only cancel and refund you if you notify us before seven days of the session start date; and (e) One-on-One Session Packs — we will only cancel and refund you if you notify us within 7 days of your purchase of a single session, 5-session, or 10-session pack. No refunds are given on part packs. Once you begin using your pack, refunds and cancellations no longer apply.

11.3 Cancellation must be made by e-mail. You may not cancel by telephone. If you do cancel, you must state your name, address, and the e-mail address associated with your profile. Any cancellation notice should be sent to courses@beckdrama.com.

11.4 If you cancel or request cancellation outside the Cancellation Period and the Cancellation Policy stated in this Clause 11, you will be obligated to make all the payments due for the Product(s), or we will be entitled to seek repayment by available legal means, specifically but not limited to the debt-recovery actions described in Clause 9.9.

11.5 It is only when cancellation is made within the cancellation period in this Clause 11 that you are entitled to a refund, which will be made to your original medium of payment within 14 days of cancellation. Your refund will be minus registration fees and Cancellation Charges as stated in Clauses 11.6 and 11.7.

11.6 You will not be entitled to any refund of the fees paid to date for registration onto the course, and you will be required to pay any outstanding fees due under the registration fees.

11.7 For every cancellation, we incur bank charges and transaction costs from our payment partners (Cancellation Charges). We will deduct this Cancellation Charge from any refund made to you.

11.8 We reserve the right to cancel any of our Products or Services if we have not filled the requisite number of places for a particular class, course or workshop. If we cancel a Product or Service for which you paid, we will refund your payment in the manner stated in Clause 11.5.

Medical Emergency and Force Majeure Cancellation

11.9 Illness alone is not grounds for cancellation, deferral, or a refund outside the windows in Clauses 11.1 and 11.2. Cancellation or deferral on health grounds outside those windows is only available where you have a medical emergency (a sudden, serious medical condition that prevents attendance) or where Force Majeure (Clause 14) applies.

11.10 Where you seek to cancel or defer outside the cancellation period due to a medical emergency, you must provide reasonable medical evidence (for example, a hospital discharge letter or a GP letter confirming the emergency) within 7 days of the session date. We will consider a deferral, entirely at our discretion, for Workshops, Drop-in Classes and One-on-One sessions only. This clause does not cover Short Courses, Individual Study Modules or Two-Year Courses, and a deferral is never guaranteed.

11.11 All bookings for all Products and Services are not transferable.

Business Workshops and Corporate Coaching

11.12 Cancellation terms for Business Workshops and Corporate Coaching booked by a Corporate Client are set out in our separate Corporate Workshops & Coaching Terms and are not governed by Clauses 11.1–11.11 above.

We allow a bank deposit payment option for your convenience. If you elect to pay via bank deposit and fail to make good on your payment, you are liable for that payment regardless of whether you attend classes or not. This is because your booking has prevented others from joining the class. Your failure to pay will result in your being refused access to our classes and courses in future and an immediate request for you to pay the funds you owe.

Note: you cannot ‘transfer’ or reschedule a booking or class. If you are requesting a transfer, you are requesting a cancellation of a contract previously made with us, in which case our cancellation policy will then apply.

This clause is provided for your convenience. Visit our dedicated Cancellations Policy for the full and current cancellation and refunds terms.

We thank you for your cooperation.

12. Accuracy of Billing and Account Information

12.1 You agree to provide current, complete and accurate purchase and account information for all purchases and bookings made on our Website.

12.2 You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

12.3 We cannot accept responsibility where you do not meet an important deadline or incur other disadvantages arising from non-accurate information provided by you to us.

12.4 Your submission of personal information through our Website is governed by our Privacy Policy.

13. Termination

13.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

13.2 You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or Products, or when you cease using our Services, Products or Website.

13.3 If in our reasonable judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate any agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services and Products, or any part thereof.

14. Force Majeure

14.1 We shall not be held responsible for any delay or failure in performance to the extent such delay or failure is caused by fire, flood, explosion, war, embargo, government requirement, civil or military authority, act of God, global pandemic or other similar causes beyond our control and without our fault or negligence.

14.2 In the event of a global pandemic and the Company being forced to cease activity, resulting in classes and/or courses being cancelled or postponed, all classes and/or courses shall be deferred to the next available class and/or course unless provisions are made for the class and/or course to be delivered online.

14.3 The Company shall provide written notice containing full details.

15. Third-Party Providers

15.1 We utilise third-party providers for marketing purposes of our Products and Services and other purposes we deem necessary.

15.2 Our Products and Services may be available on other third-party websites and social media websites. If you have purchased one of our Services or Products on one of these third-party sources, those transactions and orders are subject to the conditions contained in these Terms.

15.3 We are not liable for any harm or damages related to the purchase or use of goods, services, products, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices before you engage in any transaction.

15.4 Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party and you should also immediately inform us.

16. User Comments, Feedback and other Submissions

16.1 If, at our request, you send certain specific submissions, for example contest entries, or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us.

16.2 We are and shall be under no obligation to: (a) maintain any Comments in confidence; (b) pay compensation for any Comments; or (c) respond to any Comments.

16.3 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or violates any party’s intellectual property or these Terms.

16.4 You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right, and will not contain libellous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware.

16.5 You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments.

16.6 You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

16.7 If you submit a testimonial to us via this site, via email, or on any of our social media profiles, you agree that we may publish your testimonial, together with your name, on this website and any successor website, on such page and in such position as we may determine in our sole discretion. We may edit the testimonial and publish edited or partial versions, but we will never edit a testimonial in a way that creates a misleading impression of your views. You may ask us to remove a published testimonial at any time by emailing courses@beckdrama.com.

17. Consent to be Photographed, Filmed and Recorded

17.1 You consent to the capture of still images (photographs), moving images (film/video), and audio recordings of you during our Products and Services and during Beck Academy of Dramatic Art events.

17.2 You accept that the subsequent images and recordings may be used in a number of media, including but not limited to print, digital and electronic, and may be used by the Company and/or by agents authorised by the Company for educational, promotional, advertising and/or marketing purposes. You understand and agree that: (a) editing may be required by the Company or its authorised agents for quality or technical purposes; (b) edited excerpts may be used in other Academy materials for the purposes stated above; and (c) the image(s) and/or recording(s) will be stored securely in appropriate file formats on reputable servers and held in accounts belonging to the Company and/or its authorised agents.

17.3 If you have any queries about your consent to be photographed, filmed and recorded, or you wish to opt out, please contact us at courses@beckdrama.com prior to booking any Product or Service. If you elect to opt out, we will send an amended version of these Terms for you to sign.

17.4 This clause governs our recording of you for teaching and promotional purposes. It does not permit you to record us, other Students, or class content — that is governed separately by our Recording, Confidentiality & AI Use Policy.

18. Code of Conduct

18.1 Illegal drugs are forbidden at the Beck Academy of Dramatic Art. The consumption of illegal drugs and alcohol is forbidden during class exercises. Being under the influence of drink or drugs during class hours will not be tolerated under any circumstances and may result in the student’s immediate dismissal.

18.2 The Company has a non-smoking policy, including electronic cigarettes; no smoking is allowed in or around any part of the studio.

18.3 Whilst on premises and during classes you agree not to use or store poisons, noxious and dangerous chemicals, flammable chemicals, explosives, weapons including knives and blades, power tools, any naked flames (including barbeques), or candles.

18.4 The Company expects all Customers to conduct themselves at all times in an orderly manner, respecting the rights, privacy and property of others. Due to the nature of the class work, which may include discussion of age-appropriate themes, use of adult language, watching performances that may contain nudity, and the use of age-appropriate materials and props, students will be required to demonstrate high levels of maturity while participating in their classes.

18.5 The Company reserves the right to remove any Customer from a course with immediate effect if they are found to be in breach of this Code of Conduct, or their behaviour results in property damage, endangers others or self, or impedes the progress of other participants. Customers will be held financially responsible for any damages.

18.6 You agree to follow safety instructions from the teacher or coach conducting the Products or Services. Although teachers are chosen for their experience, all participants in our Services and Products have a legal responsibility to take all reasonable precautions to maintain their own safety and not to endanger other participants, and are liable for their own actions.

18.7 You agree to indemnify Beck Academy of Dramatic Art in full for any loss or damage to another participant’s property as a result of your failure to follow safety instructions or maintain safety standards, or in respect of any negligence which may occasion such loss or damage.

18.8 This clause is a summary. Our full, zero-tolerance Customer Code of Conduct Policy and House Rules, and our Student Behaviour Policy, set out the complete and current standards of conduct and the consequences of breach, and govern in the event of any conflict with this clause.

19. Prohibited Uses

In addition to other prohibitions set out in these Terms and our Terms of Use, you are prohibited from using the Website, its content, or our Products and Services:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or any related website, other websites, or the internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet.

19.1 We reserve the right to terminate your use of the Products and Service or any related website for violating any of the prohibited uses.

20. Privacy

20.1 All Users are obliged to seek out, read and understand our separate Privacy Policy and Cookies Policy.

21. Warranties

21.1 The User warrants that they have sufficient permission to purchase any Service or Product from the Company.

21.2 The Company warrants that it shall provide the Products and Services: (a) in accordance with the Terms and Conditions set out herein; (b) in accordance with any and all applicable laws, regulations and statute; (c) with reasonable care and skill; and (d) in accordance with generally recognised commercial practices and standards.

21.3 The Company does not endorse or condone the opinions and views of any of its staff, employees, teachers, tutors, subcontractors or agents, nor shall they be considered the opinion, view or stance of the Company.

21.4 These Terms and the documents referred to in them set out the full extent of the Company’s obligations and liabilities in respect of the supply of the Services. All conditions, warranties or other terms concerning the Services which might otherwise be implied into these Terms or any collateral contract (whether by statute or otherwise) are excluded, save that nothing in this Clause 21.4 excludes or limits any right you have as a consumer that cannot be excluded or limited by law, including your rights under the Consumer Rights Act 2015 (for example, that services must be performed with reasonable care and skill, within a reasonable time, and for a reasonable price where not agreed).

22. Indemnity

22.1 You agree to indemnify the Company and our officers, directors, agents, contractors, service providers and employees against direct losses, damages and reasonable costs (including reasonable legal fees) that we suffer as a direct result of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party. This indemnity does not extend to indirect or consequential losses, and does not apply to the extent any loss was caused by our own negligence or breach of these Terms.

23. Notice

23.1 Any notice given under these Terms shall be by mail and/or email, which are our only accepted official forms of communication from you. If you choose to contact us via any other means, including through our social media accounts, we may not be able to process your enquiry in a timely manner, or at all, and we will not be liable for any damages that may arise from your failure to contact us via our accepted communication channels.

23.2 A notice is deemed to have been received: (a) if delivered personally, at the time of delivery; (b) in the case of e-mail, at the time of transmission, provided a confirmatory copy is sent by first-class pre-paid post or personal delivery before the end of the next Business Day (all e-mail notices should be sent to courses@beckdrama.com); (c) in the case of pre-paid first class post, recorded delivery or registered post, 48 hours from the date of posting; (d) in the case of registered airmail, five days from the date of posting; or (e) if deemed receipt under the previous paragraphs would fall outside business hours (9.00am to 5.30pm Monday to Friday, excluding public holidays), when business next starts in the place of receipt.

23.3 While the Academy will occasionally write to you at your home or term-time address, most communication from us will be via email. We ask you to check your email account frequently, at least weekly, for important communications. We cannot accept responsibility where you do not meet an important deadline or incur other disadvantages arising from not checking your email or mail.

24. Confidentiality

24.1 Each party shall protect the Confidential Information of the other party and all other Customers against unauthorised disclosure by using the same degree of care as it takes to preserve and safeguard its own confidential information of a similar nature, being at least a reasonable degree of care.

24.2 Confidential Information may be disclosed by the receiving party to its employees, affiliates and professional advisers, provided that the recipient is bound in writing to maintain the confidentiality of the Confidential Information received.

24.3 The obligations set out in this Clause shall not apply to Confidential Information which the receiving party can demonstrate: (a) is or has become publicly known other than through breach of this clause; (b) was in the possession of the receiving party prior to disclosure by the other party; (c) was received by the receiving party from an independent third party who has full right of disclosure; (d) was independently developed by the receiving party; or (e) was required to be disclosed by governmental authority.

24.4 Corporate Clients are additionally bound by the mutual confidentiality clause in our Corporate Workshops & Coaching Terms, and our own confidentiality and IP obligations to you are set out in our Recording, Confidentiality & AI Use Policy.

25. Warranty

25.1 We do not guarantee, represent or warrant that your use of our Products or Services will be uninterrupted, timely, secure or error-free, or that the results obtained from their use will be accurate or reliable.

25.2 You agree that from time to time we may remove Products or Services for indefinite periods of time or cancel any Product or Service at any time, without notice to you.

25.3 In no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any Products, save that nothing in this Clause 25 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under English law.

26. Liability

26.1 The Website is in no way accountable, liable or responsible for the actions or words of any of the Users. All Users are obliged to seek out, read and understand our separate Privacy Policy and Cookies Policy.

26.2 Those involved in the Website, the Products or Services do not accept responsibility for the misrepresentation, by any person, of information contained in this Website, and expressly disclaim liability and responsibility to any person in respect of injury, claims, losses, damage, death or any other matter, direct or consequential, arising out of or in relation to the use and reliance on any information contained or service referred to on the Website, save as set out in Clause 26.4 below.

26.3 The Company provides information sourced from a wide variety of third-party individuals, companies and organisations. Use of this information should not be construed as our sponsorship, endorsement or approval of such organisations. Where the Website links to third-party sites, we do not accept responsibility for or endorse the content of any linked site, and we are not liable for damages arising from the use of information on the Website, even where we have been notified of the possibility of such damage.

26.4 Nothing in these Terms operates to exclude or limit either party’s liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot be excluded or limited under applicable law, including your statutory rights as a consumer under the Consumer Rights Act 2015.

26.5 Neither party shall be liable to the other for any loss of profit, anticipated profits, revenues, anticipated savings, goodwill or business opportunity, or for any indirect or consequential loss or damage.

26.6 Subject to this Clause, each party’s aggregate liability in respect of claims based on events in any calendar year arising out of or in connection with these Terms or any collateral contract shall in no circumstances exceed 125% of the total Charges payable by the Customer to the Company under these Terms, or such other amount as may be set out in the applicable quotation.

26.7 We hold Public Liability and Professional Indemnity insurance appropriate to our Products and Services and will provide evidence of cover on reasonable request.

27. Intellectual Property

27.1 You must acknowledge and agree that the Website and all Products and Services contain proprietary and confidential material protected by applicable intellectual property rights and other laws. Except as expressly permitted by applicable law or authorised by the Company, you agree not to alter, modify, loan, sell, distribute, transmit, broadcast, publicly perform, or create derivative works based on the Company, any Documents, Product or Service or the Website, in whole or in part.

27.2 You must acknowledge and agree that the Company’s trademarks, copyright, trade name, service marks, the Beck Emotional Access Technique® (BEAT) methodology, and other logos, brand features and service names are and shall remain the property of the Company. You must not display or use the Company or Website logo or marks without the Company’s prior written consent.

27.3 Unless otherwise stated, the Company (or its licensors) owns all intellectual property rights in the Services and all materials it provides to the Customer. Use of these materials is permitted only where expressly authorised by the Company, including under our Recording, Confidentiality & AI Use Policy.

27.4 The Customer shall indemnify the Company against all damages, losses and expenses arising as a result of any action or claim that information, documentation or materials the Customer provides infringes the intellectual property rights of a third party. This indemnity is subject to the conditions that: (a) the indemnified party promptly notifies the indemnifier in writing of the claim; (b) the indemnified party makes no admissions or settlements without the indemnifier’s prior written consent; (c) the indemnified party gives the indemnifier all reasonably required information and assistance; and (d) the indemnified party allows the indemnifier complete control over the litigation and settlement of the claim.

28. Errors, Inaccuracies and Omissions

28.1 Occasionally there may be information on our Website, Products or Services that contains typographical errors, inaccuracies or omissions relating to our Service and Product descriptions, pricing, promotions, offers, and booking availability.

28.2 We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on our Website, Products or Services, or on any related website, is inaccurate at any time, without prior notice, including after you have submitted your order.

28.3 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

29. Amendments

29.1 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes constitutes acceptance of those changes.

29.2 This version of these Terms is effective from 12 July 2026 and replaces all prior versions.

29.3 No amendment, alteration, waiver or cancellation of any of these Terms is binding on the Company unless confirmed by us in writing. The Customer acknowledges that no employee, sub-contractor or agent of the Company is authorised to make any representation, warranty or promise in relation to the goods or services sold pursuant to this agreement, other than as contained in these Terms or as confirmed in writing by us.

30. Severability

30.1 In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of any other remaining provisions.

31. Entire Agreement

31.1 The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

31.2 These Terms, together with any policies or operating rules posted by us on the Website or in respect of the Products and Service, constitute the entire agreement and understanding between you and us and govern your use of the Products and Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including any prior versions of these Terms.

31.3 Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

32. Governing Law

32.1 These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.